Returns policy

Our goal is to ensure that all our products reach you in a substantially perfect condition. If you are dissatisfied in any way we would like to know, so please make sure you contact us if this is the case.

As long as it is clear that your product is unopened you can return your item as is within 14 days. If your product is opened and proven to be unsuitable, you can return your item within 28 days for a full refund subject to reasonable conditions.

Please take note of the following

  • It may take up to 7 days for your parcel to reach us
  • Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit
  • You are advised to use a recommended carrier that offers both traceability and insurance