TERMS AND CONDITIONS

2. Definitions and interpretation
   • In these Terms:
     • “Application Form” means the application form for opening a cash or credit account facility;
     • “Contract” means any contract between Audiomotion Electronics UK Limited (“Audiomotion”) and the Customer incorporating these Terms for the sale of the Goods;
     • “Customer” means the person, firm or company who accepts Audiomotion’s quotation (if provided) for the sale of Goods, and whose order for Goods is accepted by Audiomotion;
     • “Goods” means those goods which Audiomotion is to sell to the Customer in accordance with these Terms and which are more particularly identified in Audiomotion’s invoice;
     • “Liability” means liability for any and all damages, claims, proceedings, actions, awards, expenses, costs and any other losses and/or liabilities;
     • “Price” shall have the meaning given to it in clause 1;
     • “Terms” means these standard conditions of sale;
     • “Audiomotion” means Audiomotion Electronics (UK) Limited (company number 16096608);
     • “Quotation” shall mean any information or estimate (written or oral) provided by Audiomotion to the Customer in respect of Goods requested to be provided by Audiomotion to the Customer, prior to the issue of a written order acknowledgement by Audiomotion in respect of such Goods.
   • The headings are for convenience and are not to be taken into account for the purpose of interpreting the
   • Any reference in these Terms to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.
   • Any phrase introduced by the Terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those Terms.
   • A reference to a party includes its personal representatives, successors or permitted assigns.

2. Contract
   • All Quotations from Audiomotion are estimates only and a binding agreement will only be formed following:
     • receipt of an order for Goods (pursuant to a Quotation or not, as the case may be), and
     • issue of an order acknowledgement by Audiomotion or (if sooner) Audiomotion procuring the Goods;

at which point Audiomotion’s offer will have been accepted and a Contract will be formed.

• Audiomotion reserves the right to accept or reject (in whole or in part) any order placed upon it by the Customer pursuant to a Quotation. Accordingly, a binding agreement shall only come into force between Audiomotion and the Customer if after receipt by Audiomotion of the Customer’s order or acceptance of the quotation, Audiomotion confirms to the Customer in writing that such a binding agreement has been concluded or if Audiomotion supplies, or tenders to supply, the Goods in question to the Customer.
• All orders shall be subject to these Terms which shall govern this Contract to the exclusion of any other terms and/or conditions of trading purported to be introduced by the Customer and/or any other terms and conditions previously notified to the Customer.
• Quotations may be withdrawn by Audiomotion at any time by oral or written notice.
• No alteration or variation of these Terms (or oral warranties and/or representations) shall apply unless expressly agreed to in writing by a director or an authorised signatory of both parties.
• Audiomotion shall have the right to refuse to accept any orders placed for Goods.
• The Customer shall be responsible for the accuracy of any order and/or ensuring the information contained in Audiomotion’s quotation is correct. The Customer shall also be responsible for supplying Audiomotion with any information necessary for it to perform the Contract.
• If the Customer cancels the Contract for any reason (other than in accordance with its rights under this Contract), Audiomotion shall have no further Liability to the Customer.

3. Prices
   • The price of Goods shall be the price agreed in writing by the parties (which may or may not be the price quoted in the quotation), or where no price has been agreed, the price listed in Audiomotion’s published price list current at the date of the Contract made between the Customer and Audiomotion (“Price”) .
   • All prices quoted by Audiomotion are subject to variation by Audiomotion prior to acceptance by the Customer.
   • All prices quoted or accepted are exclusive of VAT which shall additionally be payable by the Customer.
   • Prices on Audiomotion Official website are listed inclusive of VAT, which is correct, as when selling to consumers, prices must be shown inclusive of VAT.

• All prices displayed on our website and in consumer-facing materials are inclusive of VAT at the prevailing UK rate, in compliance with UK consumer regulations. The VAT amount will be clearly itemised on invoices. For business-to-business (B2B) transactions, quotes may be provided exclusive of VAT, with the VAT amount clearly stated and payable at the prevailing UK rate. Audiomotion reserves the right to adjust prices to reflect changes in the VAT rate, with notice provided to Customers where required by law.
• Except as otherwise stated by Audiomotion in its quotation or in its current published price list, prices of Audiomotion are exclusive of all charges incidental to delivery including but not limited to transport, insurance and/or packaging costs.
• The Contract currency shall be sterling

4. Payment and Cash and Credit Account Facilities
   • The Customer must ensure payment reaches Audiomotion’s account within the agreed terms.
   • Prior to ordering Goods, the Customer must complete and return to Audiomotion a signed Application Form, ensuring that the information provided therein is correct and accurate. In signing the Application Form, the Customer consents to Audiomotion using the information in it to make credit and reference checks.
   • Customers who have been granted by Audiomotion (in its sole discretion) a credit account facility shall pay the Price by the end of the month following the month of invoice (which shall be the due date for payment). Audiomotion may (in its sole discretion) amend these terms of or withdraw such credit account facility at any time without notice with immediate effect and upon such withdrawal all amounts due or accruing to Audiomotion (under the Contract or otherwise) shall become immediately payable notwithstanding any other Term.
   • Customers who have not been granted a credit account facility, but have been granted a cash account facility, shall pay the Price to Audiomotion at least five business days prior to the agreed dispatch date, so that the sums are received by Audiomotion in cleared funds before the agreed date of dispatch. Audiomotion will take payment from the cash account prior to dispatch, and reserves its right not to dispatch any Goods to Customers with a cash account facility who have insufficient funds in their account, but if they do dispatch such Goods, then the delivery date shall be the due date.
   • The Customer is to maintain his account, at all times, within these credit terms and the credit limit given by Audiomotion.
   • Audiomotion may invoice the Customer for the Goods:
     • at any time on/or after delivery (or deemed delivery pursuant to Term 4) of the Goods, if the Customer has a Credit Account Facility; or
     • on (or within the five days prior to dispatch of the Goods if there are sufficient funds in the account), if the Customer has a Cash Account Facility.
   • Payment shall only be deemed received by Audiomotion from the Customer upon receipt by Audiomotion of cleared funds. Payment shall be made in full without any deduction, set off or abatement on any grounds.  Audiomotion may appropriate any payment made by the Customer to any outstanding invoice.  Audiomotion may bring an action for the price of the Goods even though the property in them may not have passed to the Customer.
   • Time for payment of the Price (including, without limit, any other costs or charges payable to Audiomotion pursuant to these Terms) shall be of the essence.
   • If the Customer fails to make payment on the due date then Audiomotion may without prejudice to its other rights be entitled to:
     • cancel the Contract, suspend production or any further deliveries of the Goods to the Customer(or the goods supplied under any other contract between the Customer and Audiomotion);
     • charge the Customer interest on overdue amounts (before as well as after judgement) at the annual rate of 5% (five per cent) above the base lending rate of Barclays Bank plc from time to time until the overdue amounts are paid in full; and
     • an indemnity from the Customer against all expenses and legal costs incurred by Audiomotion in recovering overdue amounts and/or incurred as a result of cancellation or suspension of deliveries.
   • Should the Customer default in payment the total amount outstanding on the credit or cash account will immediately become due and payable notwithstanding the fact that a portion of the amount would not be owing in accordance with the agreed terms.
   • All payments received shall firstly be utilised for payment of interest and costs and thereafter in payment of capital.

5. Jurisdiction
   • This Agreement and any dispute shall be governed by and construed in accordance with the law of England and Wales.
   • Audiomotion and the Customer irrevocably agree that, for the benefit of Audiomotion only, that the courts of England and Wales shall have exclusive jurisdiction over any dispute. As a result, any proceedings brought against Audiomotion in respect of such claim or matter must be brought in the courts of England and Wales, but Audiomotion shall not be prevented from taking proceedings against the Customer either in the courts of England and Wales or in any other court of competent jurisdiction. To the extent permitted by law, Audiomotion may take concurrent proceedings in any number of jurisdictions.

6. Force Majeure
   • In the event that Audiomotion is prevented or delayed in or from carrying out any of its obligations under the Contract as a result of any cause beyond its control, including (without restricting this clause to these instances) inability to secure labour, power, materials or supplies, or by reason of an act of God, war, civil disturbances, riot, state of emergency, strike, lockout, or other labour disputes (including by and with Audiomotion’s own employees), power failure; accidents; inadequate performance of, failure of computer systems, default of suppliers or sub-contractors, or breakdown of plant, machinery or vehicles, fire, flood, drought, governmental intervention or restriction, import or export regulations, or legislation then Audiomotion shall be relieved of its obligations and Liabilities under the Contract for as long as such fulfillment is prevented.

7. Termination
   • Without prejudice to any of its other rights Audiomotion may immediately terminate the Contract and demand payment of any amount due or accruing to Audiomotion whether under the Contract or otherwise, re-sell the Goods and/or withhold or cancel any deliveries if the Customer is in breach of any of its obligations under the Contract which.

• Without prejudice to any of its other rights Audiomotion may immediately terminate the Contract and demand payment of any amount due or accruing to Audiomotion whether under the Contract or otherwise, re-sell the Goods and/or withhold or cancel any deliveries if any of the following occurs or is likely to occur:
  • the Customer makes any voluntary arrangement with its creditors or becomes subject to an administration order or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or
  • an encumbrancer takes possession, or a receiver is appointed, of any of the property or assets of the Customer; or
  • the Customer ceases, or threatens to cease, to carry on business; or
  • Audiomotion reasonably apprehends that any of the events mentioned above is about to occur in relation to the Customer and notifies the Customer accordingly.

8. Ownership
   • Risk of damage to or loss of the Goods shall pass to the Customer upon delivery or at the notified time for delivery if the Customer fails for whatever reason to take delivery of the Goods at the notified time. Section 20(2) Sale of Goods Act 1979 shall not apply.
   • Title to the Goods (both legal and equitable) shall remain with Audiomotion until full payment with cleared funds of all monies due from the Customer to Audiomotion under all contracts between Audiomotion and the Customer has been made, or title is properly vested in some other person by the operation of any statute.
   • Until title to the Goods passes, the Customer shall hold the Goods on a fiduciary basis as Audiomotion’s bailee and must store the Goods (at no cost to Audiomotion) such that they are easily identifiable as the property of Audiomotion and must not destroy or deface any identifying marks on the Goods or their packaging; and must keep the Goods insured on Audiomotion’s behalf for the full price of the Goods against “all risks” to the reasonable satisfaction of Audiomotion and produce the policy of insurance to Audiomotion upon request and must hold all proceeds of such insurance on trust for Audiomotion and shall not mingle them with any other money nor pay the proceeds into an overdrawn bank account.
   • Until title to the Goods passes, the Customer shall still be entitled to re-sell, use or otherwise dispose of the Goods in the ordinary course of its business provided that the Customer shall ensure that the entire proceeds arising by virtue of any such sale, use or disposal shall be held in trust for Audiomotion and shall not be mixed with any other monies or paid into any other overdrawn bank account and shall at all times be identifiable as monies belonging to Audiomotion.
   • Once payment becomes due, Audiomotion may while the owner of the Goods (without prejudice to its other rights) demand the immediate return of the Goods at any time and the Customer must comply with (and bear the cost of) such demand immediately. If the Customer fails to return such Goods, Audiomotion or its successors in title, and their respective employees and agents, may enter the Customer’s premises (with or without vehicles) during normal business hours to remove the Goods (the cost of which shall be borne by the Customer) and/or may sell or otherwise deal with the Goods.

9. General
   • The Customer agrees that this Contract (including any quotation and/or acknowledgement of order issued by Audiomotion) represents the entire agreement between the Customer and Audiomotion. All other understandings, agreements, warranties, conditions, terms or representations, whether express or implied, statutory or otherwise, are excluded to the fullest extent permitted by law.  The Customer warrants to Audiomotion that in entering into the Contract it has not relied on and shall have no remedy in respect of any statement or promise which is not set out in the Contract.
   • The failure to exercise or delay in exercising by Audiomotion of a right or remedy provided by the Contract or by law does not constitute a waiver of the right or remedy or a waiver of other rights or remedies.
   • The Customer shall not be entitled to assign or sub-contract any of its rights or the obligations under the Contract, without the prior written consent of Audiomotion. Audiomotion may assign, license or sub-contract all or any part of its rights or obligation under the Contract without the Customer’s consent.  References to Audiomotion shall include its successors and assigns.
   • The Customer shall be responsible for complying with all relevant laws, bylaws, regulations, orders, directions, codes of practice or requirements of any statutory, public, local or other competent authority or court of competent jurisdiction applicable to the storage, sale, export, import, marketing, provision and use of the Goods.
   • If any of these Terms is held by a competent authority to be invalid or unenforceable in whole or in part the validity of the other provision of the Terms and the remainder of the provision in question shall not be affected and shall remain in full force and effect.
   • Any notice required or permitted to be given by either party to the other under these Terms shall be in writing addressed and dispatched to that other at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving notice.
   • All third party rights are excluded and no third party shall have any right to enforce this Contract. Any rights of a third party to enforce this Contract may be varied and/or extinguished by agreement between the Parties to this Contract without the consent of any such third party.
   • Should the Customer at any stage change the form of legal entity or the name or ownership under which the account and credit facilities are being used, the undertakes to notify Audiomotion accordingly in writing by registered post within seven (7) days as from the date when the changes takes effect.  The Customer agrees to indemnify and keep Audiomotion indemnified against any loss or damage, expenses, claims or costs which may result from such change or from any failure on the Customer’s part to notify Audiomotion of such change.
   • The Goods are sold on the basis that the Buyer shall not affix any trademarks to them and shall not alter or remove any trademarks of Audiomotion or any reference to Audiomotion’s ownership of the trade marks on the Goods.

10. Delivery
    • Any delivery date indicated by Audiomotion shall merely be regarded as the estimated date of delivery and Audiomotion shall not be liable for any delay in delivery howsoever caused.
    • Where Goods are to be transported to the Customer by Audiomotion, delivery shall be deemed to be made when the Goods are physically delivered to the address for delivery and the Customer shall accept delivery whenever it is tendered.
    • Time for delivery shall not be of the essence unless expressly agreed by Audiomotion in writing. Audiomotion will use its reasonable endeavors to ensure delivery on the dates specified.  The Customer shall have no right to reject Goods and shall have no right to rescind for late delivery nor to withhold or defer any payment nor to a reduction in Price nor to any other right or remedy against Audiomotion, its servants, agents or any other persons for whom it is liable in law .unless the due date for delivery has passed and the Customer has served on Audiomotion a written notice requiring the Contract to be performed and giving Audiomotion not less than 14 days in which to do so and the notice has not been complied with.
    • If the Customer refuses to take delivery of any Goods then Audiomotion shall be entitled to withhold delivery of any other Goods and to treat this Contract as repudiated by the Customer.
    • If delivery of any particular order is to be effected in consignments:
      • Audiomotion shall not be required to fulfill orders for Goods in the sequence in which they are placed; or
      • Save where credit terms have been agreed with Audiomotion in writing in advance, Audiomotion shall not be obliged to deliver any part of the order until the Price which is due in respect of the part of the order which has already been delivered, has been paid; and
      • each delivery shall constitute a separate and distinct contract and failure by Audiomotion to deliver, or any claim by the Customer in respect of, any instalment shall not entitle the Customer to repudiate and/or terminate this Contract as a whole.
    • If the Goods are to be delivered by road, the Customer shall be obliged to procure that the delivery destination shall be easily accessible to road transport vehicles. If the Goods are to be delivered by rail, the Customer shall be responsible for collection of the Goods at the delivery destination notified by Audiomotion.
    • The Customer shall be obliged to inspect all Goods upon delivery and shall endorse the delivery note as to any missing or damaged Goods. No claims for missing or damaged Goods shall be valid unless the delivery note has been endorsed as aforesaid and unless, in addition, the Customer notifies Audiomotion in writing within [10] business days of the delivery of the Goods of the claim in question and the Goods relating to such claim, furnishing full details in regard thereto. The Customer shall bear the onus of proving that upon delivery, any Goods are missing or damaged or that the Customers order was in any way not complied with.
    • If Audiomotion is unable to deliver the Goods to the Customer due to any act or omission on the part of the Customer, it shall be entitled to charge the Customer for the storage of the Goods.
    • The Customer shall be obliged to furnish information necessary to enable delivery of the relevant Goods to be effected and if the Customer fails or refuses to do so, or if it fails or refuses to take delivery, the Goods shall, be deemed to have been delivered to the Customer upon notification by Audiomotion to the Customer that the Goods are available for collection from Audiomotion’s premises.
    • If Audiomotion agrees to engage a third party to transport the Goods, Audiomotion is hereby authorised to engage a third party on the Customer’s behalf and on the terms deemed fit by Audiomotion. The Customer shall bear the cost of such third party carrier, and the Customer hereby indemnifies Audiomotion against any claims against Audiomotion and losses suffered by Audiomotion that may arise from such agreement with the third party.
    • Where Goods are to be collected by the Customer delivery shall be made (following the Customer being notified that Goods are ready for collection) by either the Customer or its agent collecting Goods at specified premises of Audiomotion or third party premises.
    • If Goods are to be collected by the Customer then it shall collect the Goods within 3 business days of being notified that the Goods are ready for collection. If the Goods are not collected by the Customer and/or its agent within the specified period, Audiomotion may dispatch the Goods to the Customer at its expense and risk and/or store the Goods at the Customer’s expense and risk until dispatch and/or collection.
    • Partial delivery shall not affect the payment period where a credit period has been approved and where no credit period has been approved the Customer shall pay the full purchase price, notwithstanding partial delivery.

11. Warranties and Guarantees
    • The Customer warrants that the signatory hereunder has been duly authorized to contract on the Customer’s behalf and the Customer shall be bound by any action on the part of the signatory.
    • Audiomotion warrants that all Goods shall upon delivery and for a period of one year thereafter be of satisfactory quality, be free from material defects in design, material and workmanship, and be reasonably fit for any purpose for which they are commonly supplied.
    • Unless provided for in these Terms, and to the fullest extent permitted by law, no warranties, guarantees or representations, express or implied or tacit whether by law, contract or otherwise and whether they induced the Contract or not, shall be binding on Audiomotion, and the Customer irrevocably waives any right (common law or otherwise) it may have to rely thereon, and with the exclusion of all common law and other remedies including remedies as to whether the Goods are of satisfactory quality and reasonably fit for the purpose made known by the Customer to Audiomotion at the time of purchase (without limiting the generality of the foregoing).
    • To the extent that Goods supplied by Audiomotion are in any way defective, the obligations of Audiomotion under the Contract are limited such that it shall only be obliged (and shall have no further Liability in contract, negligence or otherwise for any defect in quality of the Goods or fitness for purpose of the Goods), for the period within 1 (one) year of the delivery date of the relevant Goods, at Audiomotion’s option to either:
      • credit the Price (if already paid) attributable to the faulty Goods; or
      • repair, rectify or replace the faulty Goods to eliminate any defect in workmanship or materials found to be due in Audiomotion’s sole opinion (which shall be binding on the Customer) exclusively to any acts or omissions on the part of Audiomotion. Goods are to be returned to Audiomotion in their delivered state at the Customer’s expense (if so requested by Audiomotion) and Audiomotion shall not be responsible for costs incurred in the return and redelivery of the Goods or dismantling or fitting replacement parts or reassembling the Goods. 
    • Any replacement Goods will be guaranteed on the terms set out in this clause 0 for the unexpired portion of the 1 (one) year period.
    • In order to exercise its rights under this clause 0 the Customer must:
      • notify Audiomotion within seven days of the date such defect appeared or ought reasonably to have been discoverable;
      • specify the alleged defect in writing;
      • attach the original tax invoice; and
      • at Audiomotion’s request, return the defective Goods carriage paid to the premises specified by Audiomotion.
    • Audiomotion shall be relieved of all obligations in terms of this clause, if:
      • repairs or modifications have been made by persons other than Audiomotion, unless such repairs or modifications are made by or with the prior written consent of Audiomotion;
      • any Goods are operated with any accessory, equipment or part not specifically supplied or approved in writing by Audiomotion which could cause or contribute to the defect complained of;
      • the Goods have not been operated or maintained in accordance with Audiomotion’s instruction, or under normal use; or
      • the Goods have not been properly installed.
    • Any replacement items need not be new, but shall be of a condition which is comparable to that of the original and may be the same as, or similar to, or better than the original.
    • Any replacement items need not be new, but shall be of a condition which is comparable to that of the original and may be the same as, or similar to, or better than the original.
    • The warranty shall apply to the repaired item or the replacement item for a period of 2 (two) months or the balance of the 1 (one) year warranty period, whichever is longer.
    • Customers who acquire Goods for the purpose of on-selling those Goods, whether that Customer is permitted to do so or not (and nothing herein contained shall be deemed to allow that Customer to on-sell Goods acquired from Audiomotion whilst ownership vests in Audiomotion, pursuant to clause 8 (Ownership)), shall not advertise or issue or in any other way give or make any warranties guarantees or representations as to the Goods in any form whatsoever or offer to do so, which could result in Liability being imposed upon Audiomotion.
    • [The above provisions are subject to the following conditions :
      • Audiomotion shall be under no Liability to the Customer until the Customer has paid the full amount due to Audiomotion in respect of the Goods concerned.
      • Audiomotion shall be under no Liability in respect of any defect arising from fair wear and tear, willful damage, the Customer’s negligence (or that of their employees and representatives), abnormal working conditions, failure to follow Audiomotions instructions (whether oral or in writing), improper use outside Audiomotions specifications, damage to the Goods caused by improper maintenance, service or repair by untrained personnel or technicians, and unauthorized alterations or modifications of the Goods.
      • Audiomotion shall be under no Liability in respect of parts, materials or equipment which are accepted in the industry to have a limited life expectancy or parts, materials or equipment, which need to be replaced at specified and published service intervals (“consumable parts”); and
      • Audiomotion shall be under no Liability in the event that spare parts and consumable parts other than those supplied and fitted by Audiomotion are used. 

12. Liability

• Nothing in these Terms shall exclude or limit the Liability of Audiomotion for death or personal injury caused by Audiomotion’s negligence or fraudulent misrepresentation.
• Audiomotion shall not be liable to the Customer in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever and whatever the cause thereof for any:
  • economic loss of any kind whatsoever, or
  • loss of profit, business contracts, revenues or anticipated savings, or
  • damage to the Customer’s reputation or goodwill, or
  • loss resulting from any claim made by any third party, or
  • special, indirect or consequential loss or damage of any nature whatsoever.
• Subject to clauses 12 and 2, Audiomotion’s aggregate Liability in contract tort, (including negligence or breach of statutory duty), misrepresentation or otherwise arising by reason of or in connection with this Contract shall be limited to and in no circumstances exceed, the Price of the Goods.

13. Availability of Import Permits

      Audiomotion’s obligations hereunder shall be subject, in those cases where the Goods or part thereof are to be imported, to Audiomotion being able to obtain any necessary an import permit, authorization and/or licenses and to the same remaining valid.

14. Security for Obligations

      Audiomotion reserves the right to require satisfactory security (which may be in the form of a guarantee) from the Customer and/or its affiliate, group companies or third parties for the due performance of the Customer’s payment obligations  under the Contract.  If Audiomotion so requires, the Customer shall deliver to Audiomotion prior to Audiomotion being required to comply with any of its obligations under in this Contract, the completed deed of guarantee, and/or confirmed irrevocable letters of credit by financial institutions acceptable to Audiomotion.  If such security or guarantees or letters of credit are not furnished within 7 (seven) days after any such demand, Audiomotion shall be entitled to terminate this Contract in whole or in part, and in such circumstances, Audiomotion reserves all rights and remedies that it may have under this Contract.

15. Private Policy
    • Data Controller Audiomotion Electronics (UK) Limited (company number 16096608), located at 204 Field End Road, Eastcote Pinner, Middlesex, England, HA5 1RD, is the data controller responsible for your personal data. You can contact us regarding data protection matters via email atinfo@myaudiomotion.co.uk or by post at the above address.
    • Personal Data We Collect We collect and process the following personal data:

• Identity and Contact Data: Name, address, email address, phone number, and billing/shipping details provided when you place an order, create an account, or contact us.
• Financial Data: Payment details (e.g., card or bank account information) for processing orders or refunds.
• Transaction Data: Details of your purchases, returns, or refunds, including order numbers and invoices.
• Credit Check Data: Information provided in the Application Form (e.g., business details, financial information) for credit or cash account facilities, including data obtained from credit reference agencies.
• Technical Data: IP address, browser type, and device information collected automatically when you visitco.uk, if we use cookies or analytics tools (subject to your consent where required).
• Communication Data: Details of your interactions with us, such as emails, calls, or messages via our contact form.
• How We Use Your Personal Data We use your personal data for the following purposes:
• To process and fulfil your orders, including delivering goods and issuing invoices.
• To process returns, refunds, or remedies under our Refund and Returns Policy.
• To conduct credit and reference checks for customers applying for credit or cash account facilities, as per the Application Form.
• To communicate with you about your orders, returns, or account status.
• To improve our website and services, if we collect technical data (e.g., via analytics).
• To send marketing communications (e.g., product updates or offers), only with your explicit consent, which you can withdraw at any time.
• To comply with legal obligations, such as tax reporting or responding to regulatory requests. We only process your data where we have a legal basis, such as:
• Contract performance (e.g., fulfilling orders).
• Consent (e.g., for credit checks or marketing).
• Legitimate interests (e.g., improving services, fraud prevention).
• Legal obligation (e.g., tax compliance).
• Data Sharing We may share your personal data with:
• Service providers, such as couriers (e.g., for delivery), payment processors (e.g., for transactions), or credit reference agencies (e.g., for credit checks).
• Professional advisors (e.g., accountants, lawyers) for legal or financial compliance.
• Regulatory authorities, if required by law. We ensure all third parties comply with UK GDPR and only process data for specified purposes. We do not sell your data to third parties.
• Data Retention We retain your personal data only for as long as necessary:
• Order and transaction data: 6 years from the transaction date, as required by UK tax law.
• Credit check data: 2 years from the application date or end of the account, unless required longer for legal purposes.
• Communication data: 2 years from the last interaction, unless part of a transaction record.
• Technical data: 1 year from collection, if applicable. After these periods, we securely delete or anonymize your data.
• Your Data Protection Rights Under the UK GDPR, you have the following rights:
• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data, where no legal basis for retention exists.
• Restriction: Limit how we process your data in certain cases.
• Portability: Receive your data in a structured format or transfer it to another controller.
• Objection: Object to processing based on legitimate interests (e.g., marketing).
• Withdraw Consent: Stop processing where we rely on your consent (e.g., marketing). To exercise these rights, contact us atinfo@myaudiomotion.co.uk. We will respond within one month, free of charge, unless the request is complex or repetitive. If you’re dissatisfied, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

15.7. Data Security

• We use appropriate technical and organizational measures to protect your data, such as encryption for payment details, secure servers, and restricted access to personal data. However, no online transmission is completely secure, and you provide data at your own risk.

15.8. Cookies and Website Analytics: 

• Our website uses cookies or analytics tools, we will obtain only strictly necessary cookies (e.g., for website functionality). For details, contact us at info@myaudiomotion.co.uk.

15.9. International Data Transfers:

• If we transfer your data outside the UK (e.g., to service providers), we ensure adequate protection through UK GDPR-compliant mechanisms, such as standard contractual clauses. Contact us for details. 

15.10. Consent for Credit Checks

• By signing an Application Form for a credit or cash account facility, you consent to AudioMotion processing your personal data, including sharing it with credit reference agencies, to assess your creditworthiness. You can withdraw this consent, but it may affect your ability to access credit facilities.

15.11  Updates to This Policy

• We may update this Privacy Policy to reflect legal or operational changes. Updated Terms and Conditions will be posted on myaudiomotion.co.uk, effective from the date specified (April 2025 or later if amended).